Home Forums Woocommerce simply order export addon Export Orders Button is just giving an endless spinning wheel

This topic contains 4 replies, has 3 voices, and was last updated by  kevin@kiwikitchen.sg 4 weeks, 1 day ago.

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  • #7871

    brian@merakoh.com
    Participant

    I’ve been using the the simply order export and addon for since July of 2015. It’s the best thing I’ve found and I’m hoping I don’t need to find a new solution.
    I’m running WP 8.8.1
    WC SOE: 2.1.8
    WC SOE Addon: 3.2

    Can you help?

    #7872
    Ankit
    Ankit
    Keymaster

    Hi Brian,

    Thanks for contacting support forum and sorry for any uninended inconvenience.

    Could you please update “WooCommerce Simply Order Export” plugin to vesion 2.1.9 and check if it resolves the issue?

    Please let me know if it helps.

    Regards,
    Ankit

    #8019

    Hi,

    I am having the same problem! The plugin downloaded orders for July – October fine but when the date is before July 2017 I can’t get any orders downloaded. i am trying to download orders for the current year.
    Running WP 4.8.2
    WC 3.2.1
    WC SOE: 2.1.9
    WC SOE Addon: 3.2

    Please advise.
    Thanks

    #8023
    Ankit
    Ankit
    Keymaster

    Hi,

    Thanks for contacting support forum and sorry for any unintended inconvenience.

    I would request you consider providing me with temporary access (wp-admin and FTP) to your site in order to be of better help.

    Please mark message as private while posting the credentials.

    Regards,
    Ankit.

    #8029
    This reply has been marked as private.
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