Home Forums Order Export Scheduler and Logger Special characters not exported

This topic contains 21 replies, has 2 voices, and was last updated by Ankit Ankit 2 years ago.

Viewing 7 posts - 16 through 22 (of 22 total)
  • Author
    Posts
  • #6845
    Ankit
    Ankit
    Keymaster

    Hi Maja,

    Thanks for credentials.

    Could you please also provide me login URL for the website? I do not see the URL in provided details.

    #6846

    maja@hjemmesider.dk
    Participant
    This reply has been marked as private.
    #6847
    Ankit
    Ankit
    Keymaster

    Hi Maja,

    Could you please WooCommerce Simply Order Export plugin to 2.1.
    3 and add-on plugin to version 2.9?

    To update add-on plugin, please refer this: https://github.com/ankitrox/Order-Export-Scheduler-and-Logger/blob/master/README.md#1-auto-update-email

    Once you update plugins please let me know if this fixes the mentioned issues for you.

    Regards,
    Ankit

    #6850
    Ankit
    Ankit
    Keymaster
    #6855

    maja@hjemmesider.dk
    Participant

    Hi Ankit,

    I am sorry but I cannot see where I can download the latest version of the add on: Order Export Scheduler and Logger, can you help me out?

    I updated the
    WooCommerce Simply Order Export

    Brgds,
    Maja

    #6858

    maja@hjemmesider.dk
    Participant

    The problems with the special characters, only exist in the document downloaded directly from wooCommerce. So when I go to the back end – WooCommerce, Settings, and to the order export. Choose the parameters and timeframe for which I would like to download the sales. Then all specialcharacters are wrong in the csv file.

    The csv documents sent by mail from the order logger and scheduler, seems to be just fine regarding special characters.

    Please see attached.

    Brgds,
    Maja

    #6860
    Ankit
    Ankit
    Keymaster

    Hi Maja,

    I’ve tried exporting the file directly and opened it without any special characters in it. Please see the attached screenshot.

    I think this is editor related issue in which you are viewing the file. Could you please view that file by uploading it to google drive and viewing it in Google Spreadsheet?

Viewing 7 posts - 16 through 22 (of 22 total)

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